Troubleshooting Auto-playback Issues

If Pandora is not playing automatically when you open your browser, you may need to adjust your browser's autoplay preferences.

To do that, choose the browser you are using to listen to Pandora for detailed instructions:

Adjust Autoplay Settings in Chrome
Adjust Autoplay Settings in Firefox
Adjust Autoplay Settings in Safari
Adjust Autoplay Settings in Edge

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Adjust Autoplay Settings in Chrome

The latest version of Chrome has a policy that blocks unwanted autoplays and sound when a user opens a new website on their desktop.

This policy may prevent Pandora from automatically playing your station when you first open it in the browser.

In order to bypass this, you'll need to manually click on the play button in order to initiate playback on Pandora. Over time, Chrome should learn your autoplay preference when you open Pandora.

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Adjust Autoplay Settings in Firefox

If your music is not starting automatically in Firefox, you may need to adjust your browser's autoplay preferences.

To do that:

1. Open pandora.com. 
2. Click the permissions icon to the left of the url.
3. Use the dropdown arrows to set Autoplay to Allow Audio and Video.

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Adjust Autoplay Settings in Safari

If your music is not starting automatically in Safari, you may need to adjust your browser's preferences.

To do that:

1. Open the Preferences menu and go to Websites.
2. Select Auto-Play on the preferences sidebar.
3. Select pandora.com and Allow All Auto-Play from the dropdown menu.

   

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Adjust Autoplay Settings in Edge

The latest version of Edge may block media playback and sound when a user opens a new website on their desktop. This could prevent Pandora from automatically playing your station when first opened in the browser. Manually click the play button in order to initiate playback on Pandora. Over time, Edge should learn your autoplay preference when you open Pandora.