Restore Your Pandora Subscription

If you've accidentally transferred your subscription to another account select the option below to learn more about restoring it back to your account:

How or why was my subscription transferred?
Restore your subscription on iOS
Restore your subscription on Android

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How or why was my subscription transferred?

Transferring of subscriptions occurs when one or two people are using the same Apple ID on their iOS devices or the same Google Play account on their Android devices, but different Pandora accounts.

This can happen if you share your Apple ID or Google Play account with anyone, or use the same Apple ID or Google Play account to purchase apps on two iOS devices or use the same to purchase apps on two Android devices. A subscription purchased with a particular Apple ID or Google Play account can only be applied to one Pandora account at a time.

If there's someone else in your family or household who would also enjoy a Pandora subscription, you might want to consider upgrading to our Pandora Premium Family Plan. Pandora Premium Family provides all of the features of Pandora Premium for up to 6 unique Pandora accounts, all for one low cost.

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Restore your subscription on iOS

If you upgraded through the iPhone, iPad or iPod Touch app and your subscription was transferred to another account, you can use the following steps to restore it.

1. Open the Pandora app and go to your Profile.
2. Tap on the Settings gear in the top right corner and select Upgrade.
3. Select Retrieve Your Subscription.
4. Enter your Apple ID password.

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Restore your subscription on Android

If your subscription was purchased through Google Play and transferred to another account, you can use the following steps to restore it to your device.

1. Open the Pandora app and go to your Profile.
2. Tap on the Settings gear in the top right corner and select Upgrade.
3. Select Retrieve Your Subscription.
4. Follow any additional prompts to confirm this action.