Edge Troubleshooting

If your system meets our Minimum Specifications to Run Pandora, and you're still experiencing trouble playing Pandora on Edge, select one of the following options to learn how to troubleshoot common issues:

General Troubleshooting for Edge
Enable Autoplay for Pandora in Edge

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General Troubleshooting for Edge

If you're having trouble with Pandora on Edge, try opening an InPrivate Window. If it works there, the issue may be caused by a browser setting or extension.

To troubleshoot Pandora on Edge:

1. Update Edge to the latest version. 

2. Clear your browser's history, cache and cookies:

   • Select Settings and more (the three dots in the top right located on the browser toolbar).

   • Select Settings found on the left top side of your browser.

   • Select Privacy search, and services.

   • Under Delete browsing data > Clear browsing data now, select Choose what to clear

   • Under Time range choose a time range from the drop-down menu.

   • Choose the types of browsing data you want to clear.

   • Select Clear now.

3. Turn off extensions like Disable HTML5 Autoplay, Adblock, and NoScript, or allow www.pandora.com within them.

4. Check VPN settings to ensure Pandora isn’t blocked. 

5. Try a different browser like Google Chrome.

6. Restart your computer and try loading www.pandora.com again.

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Enable Autoplay for Pandora in Edge

If your music is not starting automatically in Edge, you may need to adjust your browser's autoplay preferences for Pandora.

To do that:

1. Open pandora.com and click on the padlock symbol in the address bar. This will open a Website identification box.
2. Under the Media autoplay menu, select Allow.
3. Refresh the page.